What’s your next move?
Practical Support for Complex Enrollment Challenges
Enrollment problems rarely come from one place.
A college may be struggling with declining applications, weak conversion, poor follow-up, unclear team structure, ineffective recruitment strategy, or a disconnect between marketing and admissions. Often, several of those issues are happening at the same time.
Higher Ed Support helps colleges step back, understand what is actually happening, and build a practical plan for improvement.
With 30 years of enrollment management experience, Jim Dunn brings an operator’s perspective to consulting engagements. The goal is not to produce another report that sits on a shelf. The goal is to help institutions make better decisions, strengthen execution, and improve enrollment performance.
Areas of Support
HES consulting engagements can include:
Enrollment strategy and planning
Admissions operations and process improvement
Funnel and conversion analysis
Recruitment strategy
Prospect and applicant follow-up
Team structure and staffing
Admissions leadership support
Online enrollment strategy
Marketing and admissions alignment
CRM and workflow review
Student recruitment communications
Enrollment performance reviews
Interim or project-based enrollment leadership
Engagements can be focused on a single challenge or structured as a broader review of enrollment operations.
A Practical, Experienced Outside Perspective
Sometimes an institution knows something is not working but is too close to the problem to see exactly where the breakdown is happening.
HES can provide an independent review of enrollment performance, processes, staffing, communications, and strategy to help identify the issues that matter most.
That may mean improving lead response, tightening applicant follow-up, redesigning recruitment workflows, clarifying staff responsibilities, reviewing conversion performance, or helping leadership prioritize where to focus first.
The work is tailored to the institution rather than built around a one-size-fits-all consulting model.
Let’s Talk About What You’re Trying to Solve
If your institution is facing an enrollment challenge and could benefit from an experienced outside perspective, let’s have a conversation.